Caring for others begins with caring for yourself

About Shelby

Shelby Heppner is a Registered Massage Therapist based in Prince George, BC. She achieved her diploma at the West Coast College of Massage Therapy in Victoria. Her RMT career began in Quesnel in July 2024, and she chose to relocate to Prince George in December 2025 to continue growing her practice and supporting a new community.

Shelby’s treatment approach is patient-centered and trauma-informed, using techniques such as Swedish massage, myofascial release, trigger point therapy, and joint mobilizations. Each treatment is tailored to her clients’ individual needs and goals, with an emphasis on supporting progress both in and outside of the treatment room.

Before becoming an RMT, Shelby spent over a decade working in the construction industry, operating heavy equipment. This experience gave her a deep appreciation for the physical demands of manual work and a strong understanding of how pain, injury, and repetitive strain can impact daily life.

Outside the clinic, she enjoys spending time outdoors- whether it’s hiking, paddleboarding, fishing, or exploring. She also loves a good book and keeping active in her day-to-day life.

Treatments

  • Most common for follow-up visits. Allows time to address multiple areas of concern while providing a thorough, focused, and therapeutic session.

  • Pregnancy pillows are available if you wish, or safe positioning and pillow support will be used to ensure your comfort throughout the session.

  • Perfect for your first visit, allowing time to go through the intake process, consent, and any questions, while still leaving enough time for thorough hands-on care that supports your unique needs and goals.

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Testimonials

  • TP -

    “Love my experiences with her”

  • LR -

    “Shelby is extremely kind and respectful. She is very knowledgeable and creates a treatment plan depending on need. Shelby always explains what she is doing and asks for feedback on pressure and comfort. Her space is very welcoming, clean and comfortable. I have had a decrease in pain since seeing Shelby and would recommend her to anyone.”

  • AS -

    “Since working with Shelby, I have noticed huge improvements in not only the amount of pain but also mobility. As part of my treatment plan, Shelby gave me recommendations for stretches that I could do at home that have been essential to alleviating my pain.”

  • CM -

    “Always been top notch in my experiences. Shes helped me and my wife numourous times and never dissapoints. She listens to what you have to say and tailors her therapy to it to maximize treatment. Fair, polite, and professional”

  • KC-

    "Shes helped my quality of life dramatically. "

  • PA -

    "No hesitation to recommend Shelby. So professional, caring, builds my treatment to my needs every session. Helped me to feel comfortable understanding my nervousness having only one prior massage session elsewhere. Very good at explaining how the muscles and body works and stretches I can do on my own"

Frequently Asked Questions

  • No, unfortunately I do not at this time.

  • Yes- I am located on the ground floor in a strip mall, making it easily accessible. There is free parking available directly in front of the building for your convenience.

  • I require at least 24 hours’ notice for cancellations. Missed appointments or no-shows will be charged the full cost of the treatment. Late cancellations (within 24 hrs of appointment) will be a $80 charge. These charges CANNOT be billed through insurance. A valid credit card is required to book appointments.

  • If you’re unwell- even with mild cold or flu symptoms- please don’t come in. I don’t treat clients showing signs of illness in order to help keep everyone healthy.

    I trust and expect honesty when cancelling for illness. Let me know as soon as possible if you need to cancel- no late fee will apply. Your health (and mine!) comes first.

  • At this time, I am not accepting new clients as I need to maintain availability for my existing clientele to ensure they receive consistent care. I encourage you to add your name to my waitlist, as I periodically reassess my client load and will reach out if availability opens up. Thank you for your understanding.

  • Before your first visit, you’ll fill out an intake form which I review in advance. At the start, we’ll go over your form, ensuring massage is safe for you, we will discuss consent, and you’ll have time to ask questions. An interview and an assessment will help us create a treatment plan together. I will explain how I would like you to get on the table.

    I’ll then leave the room so you can undress (or remain dressed if you prefer) and get comfortably positioned between the sheets on the massage table. When I return (after knocking or announcing myself), we’ll begin treatment. Consent will always be asked before undraping any area.

    At the end, I’ll leave the room again for you to get ready. We’ll finish with a short post-treatment discussion, proceed with billing, and I may offer homecare suggestions to support you between visits.

  • Not at all. You are always in control of your comfort. Massage can be done over clothing if you prefer, or with draping that keeps you covered at all times. Your choice!

  • Yes, I direct bill with most major insurance providers, including Pacific Blue Cross, Sun Life, Telus Health, Medavie, Greenshield, and more. Please be prepared to show your benefits card at your appointment.

Contact

 

Location
#18- 556 N Nechako Rd.
Prince George, BC.
V2K1A1

Call or Text
(250)255-5115

Email
shelbyhmassage@gmail.com

Appointments
Pre-scheduled appointments only- no walk-ins

Social Media

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